@import "https://fonts.googleapis.com/css2?family=Playfair+Display:wght@700;800&family=Outfit:wght@300;400;500;600;700&display=swap";:root{--g:#69001d;--g2:#8b1d35;--g3:#4d0015;--g-tint:#f8f0f2;--g-mid:#e8cdd2;--white:#fff;--bg:#fafaf9;--surface:#f4f4f5;--border:#e4e4e7;--text:#18181b;--muted:#71717a;--green:#16a34a;--shadow:0 1px 3px #00000012, 0 4px 16px #0000000f;--shadow-lg:0 8px 40px #0000001f}*,:before,:after{box-sizing:border-box;-webkit-tap-highlight-color:transparent;margin:0;padding:0}body{background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;min-height:100vh;font-family:Outfit,sans-serif}.split{grid-template-columns:420px 1fr;min-height:100vh;display:grid}.panel-brand{background:var(--g);flex-direction:column;justify-content:space-between;height:100vh;padding:48px 44px;display:flex;position:sticky;top:0;overflow:hidden}.panel-brand:before{content:"";pointer-events:none;border:60px solid #ffffff0d;border-radius:50%;width:420px;height:420px;position:absolute;top:-120px;right:-120px}.panel-brand:after{content:"";pointer-events:none;border:45px solid #ffffff0a;border-radius:50%;width:320px;height:320px;position:absolute;bottom:-80px;left:-80px}.deco-lines{pointer-events:none;position:absolute;inset:0;overflow:hidden}.deco-lines:before{content:"";background:linear-gradient(90deg,#0000,#ffffff1f,#0000);height:1px;position:absolute;top:35%;left:-60px;right:-60px}.deco-lines:after{content:"";background:linear-gradient(90deg,#0000,#ffffff14,#0000);height:1px;position:absolute;top:65%;left:-60px;right:-60px}.brand-top{z-index:1;text-align:center;flex-direction:column;align-items:center;display:flex;position:relative}.brand-logo-wrap{margin-bottom:28px}.brand-logo-wrap img{filter:brightness(0)invert();width:210px;margin:0 auto;display:block}.brand-divider{background:#ffffff4d;border-radius:2px;width:44px;height:2px;margin:0 auto 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span{color:#ffffff80;font-size:12px;font-weight:300}.brand-footer{z-index:1;color:#ffffff4d;font-size:12px;font-weight:300;position:relative}.panel-content{background:var(--white);flex-direction:column;justify-content:center;align-items:center;min-height:100vh;padding:48px 40px;display:flex}.content-inner{width:100%;max-width:460px}.home-eyebrow{letter-spacing:1.5px;color:var(--g);text-transform:uppercase;margin-bottom:10px;font-size:11px;font-weight:700}.home-title{color:var(--text);letter-spacing:-.5px;text-align:center;margin-bottom:10px;font-family:Playfair Display,serif;font-size:38px;font-weight:800;line-height:1.12}.home-sub{color:var(--muted);max-width:380px;margin-bottom:36px;font-size:15px;font-weight:300;line-height:1.6}.divider{align-items:center;gap:12px;margin-bottom:24px;display:flex}.divider hr{border:none;border-top:1px solid var(--border);flex:1}.divider span{color:var(--muted);letter-spacing:1px;text-transform:uppercase;white-space:nowrap;font-size:11px;font-weight:700}.cards{flex-direction:column;gap:14px;display:flex}.card{border:1.5px solid #0000;border-radius:16px;align-items:center;gap:18px;padding:22px 20px;text-decoration:none;transition:transform .2s,box-shadow .2s;display:flex}.card:active{transform:scale(.977)}.card.primary{background:var(--g);box-shadow:0 8px 32px #69001d47}.card.primary:hover{transform:translateY(-3px);box-shadow:0 16px 44px #69001d61}.card.secondary{background:var(--white);border-color:var(--border);box-shadow:var(--shadow)}.card.secondary:hover{border-color:var(--g);transform:translateY(-3px);box-shadow:0 8px 32px #69001d1a}.card-icon{border-radius:14px;flex-shrink:0;justify-content:center;align-items:center;width:54px;height:54px;font-size:26px;display:flex}.card.primary .card-icon{background:#ffffff24}.card.secondary .card-icon{background:var(--g-tint)}.card-text{flex:1}.card.primary .card-text strong{color:#fff;font-size:16px;font-weight:700;display:block}.card.primary .card-text small{color:#ffffff94;font-size:13px}.card.secondary .card-text strong{color:var(--text);font-size:16px;font-weight:700;display:block}.card.secondary .card-text small{color:var(--muted);font-size:13px}.card-badge{color:#fff;letter-spacing:.5px;background:#ffffff2e;border-radius:20px;margin-top:5px;padding:2px 9px;font-size:10px;font-weight:700;display:inline-block}.card-arrow{padding-left:4px;font-size:22px}.card.primary .card-arrow{color:#ffffff4d}.card.secondary .card-arrow{color:var(--border)}.form-eyebrow{letter-spacing:1.5px;color:var(--g);text-transform:uppercase;margin-bottom:6px;font-size:11px;font-weight:700}.form-title{color:var(--text);letter-spacing:-.4px;margin-bottom:28px;font-family:Playfair 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label{color:var(--text);margin-bottom:7px;font-size:12px;font-weight:600;display:block}.field input,.field textarea{background:var(--white);border:1.5px solid var(--border);width:100%;color:var(--text);appearance:none;border-radius:12px;outline:none;padding:13px 14px;font-family:Outfit,sans-serif;font-size:16px;transition:border-color .2s,box-shadow .2s}.field input::placeholder,.field textarea::placeholder{color:#a1a1aa}.field input:focus,.field textarea:focus{border-color:var(--g);box-shadow:0 0 0 3px #69001d1a}.field textarea{resize:none;line-height:1.55}.map-section{border:1.5px solid var(--border);box-shadow:var(--shadow);border-radius:14px;margin-bottom:16px;overflow:hidden}.map-header{background:var(--g);align-items:center;gap:12px;padding:13px 16px;display:flex}.map-header-icon{font-size:18px}.map-header-text strong{color:#fff;font-size:13px;font-weight:700;display:block}.map-header-text span{color:#fff9;font-size:12px}#map{width:100%;height:260px;display:block}.map-tip{color:var(--muted);text-align:center;background:var(--surface);border-top:1px solid var(--border);padding:9px 14px;font-size:12px}.chips{grid-template-columns:1fr 1fr;gap:10px;margin-bottom:16px;display:grid}.chip{border:1.5px solid var(--border);background:var(--white);color:var(--muted);cursor:pointer;text-align:center;border-radius:12px;flex-direction:column;align-items:center;gap:5px;padding:13px 10px;font-family:Outfit,sans-serif;font-size:13px;font-weight:600;transition:all .18s;display:flex}.chip .chip-icon{font-size:22px}.chip:hover{border-color:var(--g2);color:var(--g);background:var(--g-tint)}.chip.selected{border-color:var(--g);background:var(--g-tint);color:var(--g);box-shadow:0 0 0 1px var(--g) inset}.photo-area{border:2px dashed var(--border);text-align:center;cursor:pointer;background:var(--surface);border-radius:14px;margin-bottom:16px;padding:24px;transition:border-color .2s,background 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var(--border)}.sum-key{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;white-space:nowrap;font-size:11px;font-weight:700}.sum-val{color:var(--text);text-align:right;font-size:13px;font-weight:500}.sum-photo{object-fit:cover;border-radius:8px;width:100%;max-height:130px;margin-top:8px}.nav{gap:10px;margin-top:20px;display:flex}.btn-back{background:var(--white);border:1.5px solid var(--border);height:50px;color:var(--muted);cursor:pointer;border-radius:12px;flex:0 0 50px;justify-content:center;align-items:center;font-size:18px;transition:all .15s;display:flex}.btn-back:hover{border-color:var(--g);color:var(--g);background:var(--g-tint)}.btn-next{background:var(--g);color:#fff;cursor:pointer;border:none;border-radius:12px;flex:1;height:50px;font-family:Outfit,sans-serif;font-size:15px;font-weight:700;transition:background .15s,transform .15s,box-shadow .15s;box-shadow:0 4px 18px #69001d40}.btn-next:hover{background:var(--g2);box-shadow:0 6px 24px #69001d59}.btn-next:active{transform:scale(.97)}.btn-send{background:var(--green);color:#fff;cursor:pointer;border:none;border-radius:12px;flex:1;height:50px;font-family:Outfit,sans-serif;font-size:15px;font-weight:700;transition:background .15s,transform .15s;box-shadow:0 4px 18px #16a34a40}.btn-send:hover{background:#15803d}.btn-send:active{transform:scale(.97)}.cancel-link{color:var(--muted);align-items:center;gap:5px;margin-bottom:20px;font-size:13px;font-weight:500;text-decoration:none;transition:color .15s;display:inline-flex}.cancel-link:hover{color:var(--g)}.estatus-title{color:var(--text);margin-bottom:8px;font-family:Playfair Display,serif;font-size:36px;font-weight:800}.estatus-sub{color:var(--muted);margin-bottom:32px;font-size:15px;font-weight:300}.search-box{background:var(--white);border:1.5px solid var(--border);box-shadow:var(--shadow);border-radius:14px;margin-bottom:16px;padding:22px 20px}.search-box 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#69001d40}.btn-search:hover{background:var(--g2)}.btn-search:active{transform:scale(.96)}#resultado{animation:.4s cubic-bezier(.22,1,.36,1) fadeUp;display:none}.res-card{background:var(--white);border:1.5px solid var(--border);border-top:4px solid var(--g);box-shadow:var(--shadow);border-radius:14px;padding:20px}.res-title{color:var(--g);letter-spacing:.5px;text-transform:uppercase;margin-bottom:14px;font-size:11px;font-weight:700}.res-row{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:10px 0;display:flex}.res-row:last-child{border-bottom:none;padding-bottom:0}.res-key{color:var(--muted);font-size:12.5px}.res-val{color:var(--text);font-size:14px;font-weight:700}.status-badge{border-radius:6px;padding:3px 12px;font-size:12px;font-weight:700;display:inline-block}.status-recibido{color:#92400e;background:#fef3c7}.status-proceso{color:#1e40af;background:#dbeafe}.status-resuelto{color:#166534;background:#dcfce7}.back-link{color:var(--muted);align-items:center;gap:6px;margin-top:20px;font-size:14px;font-weight:500;text-decoration:none;transition:color .15s;display:inline-flex}.back-link:hover{color:var(--g)}@media (width<=860px){.split{min-height:unset;grid-template-columns:1fr}.panel-brand{text-align:center;flex-direction:column;justify-content:flex-start;align-items:center;gap:0;height:auto;padding:36px 24px 32px;position:relative}.panel-brand:before{border-width:38px;width:220px;height:220px;top:-70px;right:-70px}.panel-brand:after{display:none}.brand-top{text-align:center;align-items:center}.brand-logo-wrap{margin-bottom:20px}.brand-logo-wrap img{width:190px}.brand-divider{margin-bottom:18px}.brand-heading{margin-bottom:8px;font-size:26px}.brand-desc{max-width:90%;font-size:13.5px;display:block}.brand-stats,.brand-footer{display:none}.panel-content{min-height:unset;justify-content:flex-start;align-items:stretch;padding:28px 20px 44px}.panel-content.full-height{min-height:unset;justify-content:flex-start}.content-inner{width:100%;max-width:100%}.home-title{font-size:30px}.home-sub{max-width:100%}.form-title,.estatus-title{font-size:26px}.estatus-sub{max-width:100%}}@media (width<=480px){.panel-brand{padding:26px 18px}.brand-logo-wrap img{width:160px}.brand-heading{font-size:24px}.brand-heading em{font-size:16px}.panel-content{padding:24px 16px 40px}}@keyframes fadeUp{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.fade-in{animation:.5s cubic-bezier(.22,1,.36,1) both fadeUp}.fade-in-2{animation-delay:80ms}.fade-in-3{animation-delay:.16s}.swal2-popup{border-radius:16px!important;font-family:Outfit,sans-serif!important}.swal2-title{font-family:Outfit,sans-serif!important;font-weight:800!important}.swal2-html-container{font-family:Outfit,sans-serif!important}.swal2-confirm{background:var(--g)!important;border-radius:10px!important;font-family:Outfit,sans-serif!important;font-weight:700!important}.status-badge{letter-spacing:.5px;text-transform:uppercase;border-radius:50px;padding:5px 14px;font-size:11px;font-weight:800;display:inline-block}.status-pendiente{color:#4b5563;background:#e5e7eb;border:1px solid #d1d5db}.status-revision{color:#b45309;background:#fffbeb;border:1px solid #fde68a}.status-terminado{color:#065f46;background:#ecfdf5;border:1px solid #a7f3d0}.search-row{gap:8px;display:flex}.btn-search{color:#fff;cursor:pointer;background:#69001d;border:none;border-radius:8px;padding:0 14px;font-weight:600}.grecaptcha-badge{visibility:hidden}.recaptcha-legal a,.recaptcha-legal a:link,.recaptcha-legal a:visited,.recaptcha-legal a:hover,.recaptcha-legal a:active,.recaptcha-legal a:focus{color:#7a7a7a!important;background-color:#0000!important;text-decoration:none!important}.recaptcha-legal a{color:inherit!important}